How It Works


Digitising your memories is easy — here’s what to expect from start to finish.

1. Get in Touch

Send us a message through our website, email us, or call us on 0494 199 028.
Let us know roughly how many photos you have and how they’re stored (e.g. loose, in albums, in envelopes or boxes).

2. Drop-Off or Send-In

You can get your photos to us in a few ways:

  • Drop-off at our Docklands location (by appointment)

  • Courier them to us using Australia Post, Uber Courier, or your preferred service

We’ll provide the exact address and tips for safely packaging your photos once you're ready.

3. Scanning & Enhancement

Once we receive your photos:

  • We carefully scan each one at high resolution

  • Optional: We can apply gentle enhancements such as colour correction, minor crease removal, and cropping (charged separately)

  • We’ll check in with you if anything unusual comes up (e.g. stuck photos, album issues)

4. Review & Pay

We’ll send you a download link to see all of your photos, and an invoice once scanning is complete. You can pay online and let us know how you’d like your photos returned.

5. Pick up your photos

As with drop-off, you’re welcome to pick up your photos from our Docklands location, or we can organise a courier to return your photos using your preferred service.

💬 Still Have Questions?

We’re happy to talk through the process and tailor it to your needs. Contact us.


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